Detention Time
#21
Senior Board Member
Join Date: Oct 2006
Posts: 2,079
Let's say you did take it back. What does the broker or shipper do then when it is in your yard?
I've offered this option to brokers/consignees on 6 occasions that I can recall. Twice we got unloaded really quickly after the driver started to re-secure, once we (me actually) waited 7 hours, and three times we stored it and they were happy to have us do it because it was the cheapest option. I would really like to get into the warehousing side of this business.
And what if your yard is 3 days away? Do you say the same thing only say you'll put it in storage?
#22
Originally Posted by no_worries
You'll be tested right off the bat, I'll bet. You mentioned dock time, so I assume you pull reefers or vans. I'd bet that over half the brokers who deal in that freight will balk at having to sign off on a detention agreement up front. It definitely tests one's resolve. I'm judicious in my use of our detention, but if I feel it's necessary and they don't play ball, I have no problem passing on the load. It actually simplifies things a great deal :lol:
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1999 FL Classic, N14+ 525 hp, RTLO16-9-13A 1997 Van's Aircraft RV-6, IO-360
#23
Senior Board Member
Join Date: Apr 2006
Posts: 1,154
But this business is getting to the point that I have to trim the fat everywhere I possibly can and I have to stop giving away time and miles.
#25
Broker: "Well, we know our receiver is a little slow, but they don't pay detention." (Kroger in Phoenix, AZ). Me: "Last load I pulled in there for you, I sat 5 hours, remember?" Broker: "Yes, and we are sorry" Me: "I can no longer afford to operate on sorry. I suppose I will have to decline this haul, please let me know if I can help you on another load somewhere else in the future." Broker: "Hold on, let me talk to [my boss]......Would you agree to $50 per hour detention instead of $75?" Me: "Yes, that would be fine, as we have had a great business relationship for all these years." Broker: "Ok, your confirmation is on its way."
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1999 FL Classic, N14+ 525 hp, RTLO16-9-13A 1997 Van's Aircraft RV-6, IO-360
#26
tell us more
Shipper calls me, needing a truck badly to run 831 mi. overnight or they are going to lose their buyer. I have the truck, that rate is $2.25 per mile for the expedite and the not great area going in to. (Houston, TX) Shipper says, wow, that's a little hi. I say yep. Shipper says sorry, gotta find a cheaper truck. Ok, bye. Shipper calls back in 2 hours, now desperate. Gives me load info, driver says he hates the receiver, they take forever and ever and charge $160 for unload. Shipper says for that rate I need to eat the detention time and the lumper. Nope, sorry. Best I'll do is knock the detention down to $50/hr. Shipper says bye. 30 min. later, confirmation comes over the fax mach, but its now too late to make the del. appt. I call shipper, she changes it to next day and we haul for a great rate, with plenty of time to make it and get $250 detention. Wow, this strategy is working so far. I know when C.H. calls, I'll probably get hung up on!
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1999 FL Classic, N14+ 525 hp, RTLO16-9-13A 1997 Van's Aircraft RV-6, IO-360
#29
Senior Board Member
Join Date: Oct 2006
Posts: 2,079
I can just hear all the brokers at their computers yukking it up about how they screwed that truck out of hsi detention money by not giving him his $75.
Sun Tzu said give your opponent a way out and you will win more often than not. Back them into a corner and they will fight to the death. You offering the $50 is their way to save face. |
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